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Customer Support
Most orders are shipped within 24 hours. Orders placed over the weekend will be shipped monday. If there is a delay in shipping you will contacted by email.
Tracking numbers are provided only if you have not received your order within 5 days after your order has been shipped.
Accepted Payment Methods
Our store accepts PayPal, Visa, Mastercard, Discover and money orders. We will not accept a personal check.

Shipping and Return Policy
We will accept any product EXCEPT ELECTRICAL PARTS in its Unused condition for up to 30 days from the date of shipment. ELECTRICAL parts are not returnable for any reason. Before returning any product, you will need to email us for an RMA number. We charge a 20% restocking fee for all returned orders.There is no fee for exchange. The shipping cost will not be refunded. Please note that if an item is recived after the 30 days or you have not called to get return approval the item will be returned to you with the shipping charged to the credit card on file. Orders for parts that are not listed on the site are special order parts and may not be returned. Please allow 30 days for the credit to show on you credit card before calling. SHIPPING.... If you do not give us your exact shipping address UPS will charge us $11.00 to change the address. This charge will be charged to your credit card. example..If your address is 1234 county rd. 123 and you just give us 1234 CR 123 rd we will be charged to change it to county rd. If your part is not instock at the home store it will be shipped out of a warehouse. If we send you the wrong part, we will quickly correct the mistake and ship out the correct part with the shipping method of our choice. If you decide that you no longer want the part we will only credit you for the part. If the incorrect part is not returned within 7 days we will charge you for the incorrect part.

Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.

disclaimer
In no event will Willards Small Engines, its employees,co-owner successors or assigns or other representatives be liable, whether in contract, warranty, tort (including negligence - whether active, passive or imputed), product liability, strict liability, or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, in ability to use, or results of use of this Web Site (the "Site") or any material in this site, or products even if Willards Small Engines or its representative has been advised of the possibility of such damages. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, in which case the above limitation may not apply to you. In no event shall Willards Small Engines be held liable or responsible for any errors or omissions in the content of this site, including, without limitation, errors in pricing or availability of products. In the event a product is listed at an incorrect price, Willards Small Engines shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Willards Small Engines shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Willards Small Engines shall immediately issue a credit to your credit card. Price and availability and shipping method of any product is subject to change without prior notice. Willards Small Engine is not liable for and loss of health,bodily damage or death from any product sold on this site.

Customer Feedback

Check out some of our feedbacks from Ebay sales.